Crikiya collects only what it needs, uses it only for the purposes stated here, and never sells your personal information to anyone. This policy explains exactly what data crikiya holds about you, why we hold it, and what you can do about it.
Six principles that guide every data decision crikiya makes — before you read the full policy below.
Crikiya collects only the personal data that is genuinely necessary to operate your account, process payments, and comply with legal obligations. We do not collect data speculatively or for purposes we cannot justify on crikiya.
Crikiya does not sell, rent, or trade your personal data to third-party marketers or data brokers under any circumstances. Your information exists on crikiya to serve you — not to generate revenue from advertisers.
All data transmitted between your device and crikiya is encrypted using TLS. Sensitive data stored on crikiya's servers — including payment details and identity documents — is encrypted at rest using industry-standard protocols.
You can request a copy of your crikiya data, ask us to correct inaccuracies, or request deletion of your account and associated data at any time. Crikiya will respond to all data requests within 30 days — no runaround, no delays.
Crikiya shares data only with payment processors, identity verification providers, and regulatory bodies where legally required. Every third party that handles crikiya player data is contractually bound to protect it to the same standard we apply.
Crikiya does not hold your data indefinitely. Retention periods are defined for each data category and are based on legal requirements and operational necessity. When data is no longer needed, it is securely deleted from crikiya's systems.
These are not aspirational statements — they are rights you can exercise at any time by contacting crikiya support.
Request a full copy of the personal data crikiya holds about you. We will provide it in a readable format within 30 days of your request.
If any personal data crikiya holds about you is inaccurate or incomplete, you can ask us to correct it. We will update your records promptly.
You can request deletion of your crikiya account and associated personal data. Some data may be retained where required by law or for fraud prevention purposes.
You can ask crikiya to limit how we use your data while a dispute or correction request is being resolved. Processing will be paused until the matter is settled.
Request your crikiya data in a structured, machine-readable format so you can transfer it to another service if you choose to do so.
You can object to crikiya processing your data for direct marketing purposes at any time. Your objection will be actioned immediately with no questions asked.
Summary: Crikiya collects your data to run your account, process payments, and keep the platform safe. We do not sell it. You can access, correct, or delete it at any time by contacting [email protected].
Crikiya ("we", "us", "our") operates the online gaming platform available at crikiya.vip. This Privacy Policy explains how crikiya collects, uses, stores, and protects the personal data of players and visitors who use the crikiya platform.
This policy applies to all personal data collected through the crikiya website, any future crikiya mobile application, and any communication channels operated by crikiya including live chat and email. By registering an account or using the crikiya platform, you confirm that you have read and understood this Privacy Policy.
If you have any questions about how crikiya handles your personal data, contact our support team at [email protected] at any time. We aim to respond to all privacy-related enquiries within 3 business days.
Crikiya collects personal data in three ways: data you provide directly when registering or using the platform, data generated automatically through your use of crikiya, and data received from third-party verification providers during the account verification process.
| Data Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration form, KYC verification |
| Contact Data | Email address, mobile number | Registration form, account settings |
| Financial Data | bKash/Nagad/Rocket account number, transaction history | Deposit and withdrawal forms |
| Technical Data | IP address, device type, browser, operating system | Automatically on platform access |
| Usage Data | Games played, bets placed, session duration, login times | Automatically during gameplay |
| Communications Data | Live chat transcripts, support emails | When you contact crikiya support |
| Verification Documents | Photo ID, proof of address, payment method proof | KYC verification process |
Note: Crikiya does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or responsible gaming obligations.
Crikiya uses your personal data only for the purposes listed below. We do not use your data for any purpose that is incompatible with the reason it was originally collected.
Crikiya does not use automated decision-making or profiling in ways that produce legal or similarly significant effects on you without human review. If you have concerns about how crikiya uses your data for any specific purpose, contact us at [email protected].
Crikiya processes your personal data on one or more of the following legal bases depending on the specific processing activity:
Crikiya does not sell your personal data. We share data only in the limited circumstances described below, and only with parties who are contractually required to protect it to the same standard crikiya applies.
No Marketing Sharing: Crikiya never shares your personal data with third-party advertisers, marketing agencies, or data brokers. Your contact details will not be used by any party outside of crikiya for marketing purposes without your explicit consent.
Crikiya uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how players use crikiya. The following types of cookies are used on crikiya:
You can manage cookie preferences through your browser settings. Disabling essential cookies will affect the functionality of the crikiya platform. For more information about the specific cookies crikiya uses, contact [email protected].
Crikiya retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention periods apply on crikiya:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account and identity data | 5 years after account closure | Legal and regulatory obligation |
| Transaction records | 7 years after transaction date | Financial record-keeping requirements |
| KYC documents | 5 years after account closure | Anti-money laundering compliance |
| Support communications | 3 years after last interaction | Dispute resolution and quality assurance |
| Technical and usage data | 13 months from collection | Platform analytics and fraud detection |
| Marketing consent records | Until consent is withdrawn | Proof of consent for marketing activities |
When data reaches the end of its retention period, crikiya securely deletes or anonymises it so that it can no longer be linked to you as an individual. Anonymised data may be retained indefinitely for statistical analysis purposes.
Crikiya takes the security of your personal data seriously and implements appropriate technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. Security measures in place on crikiya include:
Despite these measures, no online platform can guarantee absolute security. If you suspect that your crikiya account has been compromised, contact support immediately at [email protected] or via live chat. In the event of a data breach that affects your rights, crikiya will notify you without undue delay.
Crikiya is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is carried out during the registration process on crikiya, and additional verification may be requested at any time.
If crikiya discovers that personal data has been collected from a person under 18, that account will be immediately closed, all data will be deleted, and any funds will be handled in accordance with applicable regulations. If you believe a minor has registered on crikiya, please contact us immediately at [email protected].
To exercise any of your data rights — access, rectification, erasure, restriction, portability, or objection — contact crikiya's support team at [email protected] with the subject line "Data Rights Request". Please include your registered email address and a description of your request.
Crikiya will respond to all data rights requests within 30 days. In complex cases, this period may be extended by a further 60 days, in which case we will notify you of the extension and the reason for it. Crikiya will not charge a fee for handling data rights requests unless a request is manifestly unfounded or excessive.
Identity Verification: To protect your privacy, crikiya may need to verify your identity before processing a data rights request. This is to ensure that personal data is not disclosed to or deleted at the request of an unauthorised person.
Crikiya may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or the crikiya platform itself. When material changes are made, we will notify registered players via email and update the "last updated" date at the top of this page.
We encourage you to review this Privacy Policy periodically. Continued use of crikiya after changes are published constitutes your acknowledgement of the updated policy. If you do not agree with any changes, you may close your account by contacting crikiya support.
For any questions, concerns, or requests relating to this Privacy Policy or how crikiya handles your personal data, reach out to us through any of the following channels:
For related policies, visit our Terms and Conditions and Responsible Gaming pages. For answers to common questions about crikiya, visit our FAQ page.
We are here for you: Privacy questions are taken seriously at crikiya. If something in this policy is unclear or you are not satisfied with how we have handled your data, tell us. We would rather fix it than lose your trust.
Register your crikiya account knowing that your personal data is handled with care, stored securely, and never sold. Fast payments, fair games, and a platform built for Bangladesh players.